These terms govern your use of AIControlHub and outline the rights and responsibilities of both parties in our service relationship.
By accessing or using AIControlHub's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
These terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and contributors of content.
AIControlHub provides a unified AI operations platform that enables teams to manage, monitor, and optimize their AI infrastructure. Our services include dashboard analytics, automation workflows, security monitoring, and integration capabilities.
We strive to maintain high service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
To access certain features of our service, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must provide accurate, current, and complete information during registration and keep your account information updated. You must be at least 18 years old to create an account.
You may use our services only for lawful purposes and in accordance with these terms. You agree not to use the services to transmit, distribute, or store material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
You may not attempt to gain unauthorized access to our systems, interfere with the proper functioning of our services, or engage in any activity that could damage, disable, or impair our infrastructure.
Our services are offered under various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to pay all applicable fees as described in your chosen plan.
Subscription fees are billed in advance on a recurring basis. You authorize us to charge your payment method for all fees. If payment fails, we may suspend or terminate your access to paid features.
You retain ownership of all data you upload, store, or process through our services. By using our services, you grant us a limited license to use your data solely to provide and improve our services.
We may use aggregated, anonymized data for analytics, research, and service improvement purposes. We will not access your data except as necessary to provide services or as required by law.
The AIControlHub platform, including all software, content, trademarks, and other intellectual property, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of our software.
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
We implement appropriate security measures to protect your data, but you acknowledge that no system is completely secure and you use our services at your own risk.
We strive to maintain 99.9% uptime for our services, excluding scheduled maintenance periods. If we fail to meet this target, eligible customers may receive service credits as outlined in our SLA documentation.
Our support response times vary by subscription plan, with priority support available for enterprise customers. We provide support through email, documentation, and other channels as specified in your plan.
To the maximum extent permitted by law, AIControlHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability to you for all claims arising from or relating to these terms or our services shall not exceed the amount you paid us in the twelve months preceding the claim.
You agree to indemnify, defend, and hold harmless AIControlHub and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your use of our services or violation of these terms.
This indemnification obligation will survive the termination of your account and these terms.
You may terminate your account at any time by following the cancellation process in your account settings. We may terminate or suspend your account immediately if you violate these terms or engage in prohibited activities.
Upon termination, your right to use our services will cease immediately. We may delete your data after a reasonable period, subject to our data retention policies and legal requirements.
These terms are governed by the laws of Canada, without regard to conflict of law principles. Any disputes arising from these terms or our services will be resolved through binding arbitration in Toronto, Canada.
Before initiating arbitration, you agree to first contact us to attempt to resolve the dispute informally. If we cannot resolve the dispute within 60 days, either party may proceed to arbitration.
We reserve the right to modify these terms at any time. We will provide notice of material changes by posting the updated terms on our website and updating the "Last Updated" date.
Your continued use of our services after the effective date of the updated terms constitutes acceptance of the changes. If you do not agree to the updated terms, you must stop using our services.
If you have any questions about these Terms of Service, please contact us at:
Email: legal@aicontrolhub.com
Address: AIControlHub Inc., Toronto, Canada
Support: support@aicontrolhub.com
